Shipping policy

Shipping Policy

All orders are processed within 2–4 business days of purchase, excluding weekends and holidays. Once your order has shipped, you will receive a confirmation email with tracking details.

Domestic Shipping (United States)

We offer complimentary standard shipping on all U.S. orders over $200.
For orders under $200, shipping rates are calculated at checkout based on destination and order size.

Estimated delivery time for U.S. orders is 3–5 business days after shipment. Delivery timelines are estimates and may vary due to carrier delays beyond our control.

International Shipping

We offer complimentary international shipping on orders over $400.
International shipping rates for orders under $400 are calculated at checkout. Please note that international orders may be subject to duties, taxes, or customs fees, which are the responsibility of the customer.

Order Tracking

Once your order ships, tracking information will be sent via email. Please allow up to 24 hours for tracking updates to appear.

Questions

For any shipping-related inquiries, please contact us at info@neisastudio.com.